Orders for stock items are shipped within 48 hours. All customers will be notified if it will take longer than the "general" time. During busy seasons, shipping may take a little longer but we always try to maintain our standard packing/shipping times for our customers.
We do accept returns on non custom orders. Custom orders are defined as anything that is made for you that is not a selection on our website and any special personalization of your products. You may return your order within 30 days of purchase with tags still attached for a full refund (excluding shipping charges). Items must be in new/unused and re-saleable condition in order to receive a full refund for the product(s). Please contact us for further instructions for processing your return.
Thank you. We hope you enjoy shopping at OSHATOES.com!