OSHATOES.com - Store Policy
PLACING AN ORDER
To place an order, click on the "Add to Cart" button next to each item. When you are finished shopping, select the "View Cart" link and proceed to checkout.
For your convenience, we offer a Secured Shopping experience where you may use your credit card for on-line ordering. If you experience any difficulties in placing an order, please contact us.
AVAILABILITY OF PRODUCTS
Due to reasons beyond our control, certain styles may become unavailable or be discontinued. If this happens, the customer will be contacted and another selection can be made or a refund will be given.
We are happy to accept payments via Visa, MasterCard, American Express, Discover, We also accept personal checks, money orders and Purchase Orders for credit approved customers. Please contact us for our mailing address.
We ship in stock items the same day if the order is placed by 4pm Eastern Time, All customers will be notified if it will take longer than the "general" time. During busy seasons, shipping may take a little longer but we always try to maintain our standard packing/shipping times for our customers.
We do accept returns on non custom orders. Custom orders are defined as anything that is made for you that is not a selection on our website and any special personalization of your products. You may return your order within 14 days of purchase with tags still attached for a full refund (excluding shipping charges). Items must be in new/unused and re-saleable condition in order to receive a full refund for the product(s). Please contact us for further instructions for processing your return.
Thank you. We hope you enjoy shopping at OSHATOES.com!